Using the report a fault tab allows you to submit fault reports concerning your area directly back to the Council. There are three key steps involved in this process.
Step 1. Choosing a Fault Type
The fault types are arranged by category in a list. Select the type that closest matches the problem you wish to report. If there is no appropriate fault type then use the ‘Other’ option from the bottom of the list. Upon selection to a fault type you will be automatically moved on to the next step.
Step 2. Choosing a fault location
LocalView gives you three ways to record the location of a fault.
Step 3. Completing the fault report
The final step is to complete the fault report. The information collected will vary dependent on the type of fault selected. Enter as much information as you have as this will help the Council deal with your request as efficiently as possible; contact details must be provided for the incdent to be investigated. On completion of the fault report a page will be displayed to give you the unique reference number of the problem reported. Use this reference if you need to contact the Council about the problem in the future. If you entered an email address this information will also be emailed through to you for your records.
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